LIFE CYCLE OF CASE

The entire life cycle of a case is nothing short of huge jig-saw puzzle which is made up of several pieces.  These pieces are never received at a single time.  Sometimes we are lucky where all pieces fall into place and most of the times, we always wonder where the missing piece is.  We work along with the attorneys to understand the life cycle of the case and start gathering all the pieces of this huge jig-saw puzzle.  This can never be achieved overnight or by skipping the information shared by the clients.  We take privilege in working as an extended office off shore to our clients.  We help them in:

  1. Analyzing the case
  2. Medical summaries
  3. Demand Drafts
  4. Negotiations
  5. Drafting of complaints
  6. Discovery (Interrogatories ( Special & General ); Request for Admissions; Request for Production of Documents)…
  7. Motion to compel
  8. Scheduling oral discoveries
  9. Deposition summaries
  10. Mediation briefs

Expertise

Most of these tasks are everyday tasks which can be split up at various levels like voice paralegal services, secretarial services, medico-legal services and paralegal services.




Voice Paralegal services

Our team takes privilege in providing voice support to our clients who have neutral accent and no mother tongue influence while they speak to the clients of our clients.  Most of our voice support are the first contact to the end clients.  They understand their concern, empathize with the client while gathering the basic information required to initiate a case.  This saves a lot of time for the staff of our clients and they are able to concentrate on other important stages of the case.

  • Requesting and procuring medical records
  • Scheduling appointments with the doctors for the end clients to follow
  • Scheduling depositions by coordinating with Opposite Counsel’s office; court reports and end clients.



Secretarial Services

Paperless office is the requirement of the day. However, several documents are received through mail on a daily basis. Once these are scanned, we assist in e-filing all these documents to the respective client folder. This way there is a very minimal chance of missing any information and gives a top edge on what other document has to be procured




Medico-legal services

We have a group of trained professionals who summarize the medical records received to get a better understanding about the injuries of the client.  This is done is several formats to suit the client’s needs. 

  • Early case assessments
  • Personal injury claims
  • Medical records reorganization
  • Annotated medical summary
  • SOAP (Subjective, Objective, Assessment, and Plan) format
  • Chronological summary with synopsis
  • Narrative medical summary
  • Customized medical summary for medical mal-practice cases
  • Medical Tab Update and Medical Summary in casemanagement tools starting from Time Matters, Needles, Trial Works, Honey….
  • Itemized medical billing summaries
  • Privilege log for medical records after redaction to maintain ones’ confidentiality
  • Medical summary and analysis of defendant’s claim



Paralegal services

We assist the law firm from the word “go” on the case.  We assist in

  • Identifying the medical providers to procure records
  • Complete demands to be sent to the Adjusters
  • Preparing Exhibit binders
  • Drafting of complaints
  • Responding to discoveries (Interrogatories(Speciai & General); Production of Documents; Admissions)
  • Propounding discoveries (Interrogatories(Speciai & General); Production of Documents; Admissions)
  • Converse with end clients to get responses to discoveries
  • Scheduling depositions
  • Drafting Case Management Conference statements
  • E-filing complaints, CMC statements through portals
  • Drafting mediations briefs with exhibit binders
  • Trial briefs
  • Expert witness disclosure ….